June 22, 2023 • 971 Views • 17 min read
Tetiana Stoyko
CTO & Co-Founder
Frankly speaking, extra features are definitely worth considering and integrating. Yet, it is also true that they are EXTRA, i.e. should be developed only after the basic version of an app was created and tested correctly. In other words, ensure your MVP startup meets all requirements and performs the best it can.
Obviously, there is a wide range of various possible variations of extended functionality like blockchain-based solutions, Artificial Intelligence implementation, Natural Language Processing chatbots, etc, and the custom digital assistant is just one of them.
Most such extensions are mainly extremely complex and difficult to develop from scratch. For instance, you can try to create your own map service for your delivery application. However, as the experience shows, even such tech giants as Uber are incapable of developing such features off the bat. For now, they are still using Google Maps API, making plans on switching to their own Maps software product in the nearest future.
Thus, instead of spending all the resources on a single feature, it is better to consider choosing a ready-to-use software solution and pay more attention to polishing your product.
Yet, not all additional features are as hard to create, as, let’s say, developing own AI from scratch. One such example is a custom voice assistant. So how to make a virtual assistant and what is it?
This type of software is actually an extremely popular and spread solution within some industries like banking.
To cut a long story short, virtual assistant is software, designed specifically to automate some routine tasks, making it easier for different employees, and also empowering the overall user experience, allowing them to pay more attention to the customers. To make it even simpler, these are mainly robots, programmed machines, which are performing tasks, they were designed for.
As a matter of fact, there is a large number of various personal assistant apps. For instance, there are traditional chatbots, which exist in the form of text, or you can make your own Siri virtual assistant, that will react to your voice commands.
The potential form and communication methods vary, depending on your imagination and budget. Besides, recently the AI industry, as well as the field of virtual assistants expanded. With the emergence of such AI instruments like ChatGPT, MidJourney, and the rest, it becomes much easier to create your own virtual assistant apps, using these software solutions for your own business purposes. For a better illustration, let’s consider some examples.
There are two possible answers to this question: a short and a long one.
To make it simple, any voice assistant app, regardless of whether it is Siri, Alexa, or any other, is based on the same scheme:
Summing up all the above, it is possible to assume, that voice assistants are just more advanced chatbots. In fact, most processes are performed in the text format. The only difference - is the interface, which is used by users to communicate with the assistant.
So, the overall working scheme is pretty obvious and simple. Yet, it is not as simple, when it actually comes to the development itself. Therefore, before we actually code one, let’s consider some other important details, which will help us to better understand what you need in order to make your own Siri.
As was mentioned before, most voice assistants basically are advanced chatbots. As a matter of fact, these chatbot-based algorithms are probably the most essential processes for such types of apps. Still, it is also important to ensure the voice recognition technology and transformation stage - the better it is, the more accurate your app will be.
Actually, the text-to-voice phase is less complicated, mainly all the variations of this feature will differ in the quality of the voiced commands and answers.
However, if your entry point, the voice-to-text process, is a low-quality solution, then you might, and most probably will face a lot of issues. Clearly, this interface point defines the overall request formation, definition, and the rest procedures. So, if the recognition is working poorly - the app might not understand the original task, processing a wrong input, or even the mistaken one. So, it is one of the most essential features worth paying attention to.
Frankly, there are a few ways to do so. First of all, you need to define whether you are considering developing it as a standalone virtual assistant from scratch, which can be simply downloaded to a device and perform various daily tasks, just like Siri for an iPhone, or you are considering developing it as an extra feature for an existing app, just like Chatbots in Logistics.
The choice you make will define all the processes, related to the development: planning, time and resources estimation, choosing tech stack, etc.
Yet, truth be told, the main difference between these two software solutions is the scale of work, and the right to use third-party software.
As we discussed before, nowadays there are lots of different ready-to-use solutions, which can be used under the hood. For instance, such software as Dialogflow, Alexa Skills Set, ChatGPT, and the rest alternatives can be of great use to simplify the development process.
To add some more, in case you are considering developing a standalone virtual assistant app like Siri, you have to understand, that this is a very complex and difficult task, which can be ranged as an enterprise app, i.e. will require a lot of custom made solutions, training, and improvements, as well as possible hardware add-ons.
For example, Amazon’s Alexa is an extremely complicated AI-based model, which took years of development and testing and is accompanied by some hardware, which allows it to use its full potential.
Alternatively, if you are willing to integrate a custom voice assistant technology within your existing application, the task will be less difficult. However, this does not mean, that it will be easy either.
Anyway, regardless of the nature of your future custom voice assistant, there are almost the same development steps to make, which are common for both approaches. To make it even more clear, let’s assume, you are willing to make your own Siri as an extension for an existing application. What should you do then? Unless you are willing to simply integrate a ready-to-use solution such as Siri, Google Assistant, Cortana, or others, then there are a few steps to take.
Obviously, you need to choose the technologies, you are going to use. What is important, is that there are barely any programming languages or frameworks, which do not support such features. Yet, it is also true, that there are some, which might be a better solution specifically for developing an intelligent assistant.
In our imaginary case, you already have an app, therefore, it is better to use the same programming language, or the one, which can be combined with the one, which is used for an app.
Actually, the most important software solutions to choose, from are not the basic ones, like Python, JavaScript, etc, but the ready-to-use extensions, that enable speech recognition, speech-to-text transformation, processing, and text-to-speech conversation.
Frankly, it is extremely difficult to create custom-made alternatives to such software and APIs, so the simplest way - is to integrate them. Besides, there are countless variations and versions of such software, including free-of-charge open-source libraries, one-time payment extensions, or full-fledged services, based on subscription models. In other words, you won’t be limited to a few options.
To make it simple, you will need to choose:
Clearly, it is an essential step for any type of software or app you are developing. Thus, it is inevitable that you will have to design it in any case.
Yet, it is important to make sure, that your business logic is compatible with the voice assistant feature and won’t cause any issues or struggle with proceeding with different operations, related to it.
Finally, having all the needed instruments, software solutions, and APIs, which meet all your requirements, you can proceed to the development stage.
As a matter of fact, it does not differ a lot from developing other features with the use of third parties. Mainly, your coding will consist of the correct integration of all these instruments, creating the connection between them, setting the parameters and tasks, and testing.
The approximate scheme will look like this:
The easiest way to develop your own Siri type app, as well as to integrate a custom voice assistant is to outsource it to niche-experienced development companies. Such companies are proposing dedicated teams of developers, who are familiar with the technologies to use and can upscale your software product by sharing their experience in the field.
For instance, if you choose Incora for developing such a custom solution, you will have simply to contact us and explain your expectations from the idea, then we will make a brief estimation and contact you back for a further discussion with numbers and potential ways how to embody it.
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Popular programming languages for building virtual assistants include Python, Java, and JavaScript. Additionally, technologies such as TensorFlow, PyTorch, or Keras are often used for machine learning and deep learning tasks. Other frameworks and tools like Flask, Django, or Node.js can be employed for web development and API integration.
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