Privacy Policy

Effective Date: April 24, 2025

Incora respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://incora.software, in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable Ukrainian data protection laws.

1. Who We Are

We are Incora, a global software development company. Under data protection laws, Incora is the controller of your personal data.

If you have any questions about this policy or your data, please contact us at:

Email: info@incorainc.com Address: 116, Bohdana Khmel'nyts'koho, Lviv, Lviv Oblast, 79019

2. What Data We Collect

We collect the following types of personal data:

• Direct Data: Name, email address, phone number, and any other data you provide through contact forms or email.
• Technical Data: IP address, browser type, device information, and pages visited (via cookies and analytics).
• Usage Data: Time spent on pages, clickstream, referral source.
• Cookie Data: Collected via our cookie consent tool.

We do not knowingly collect data from children under 16.

3. How We Use Your Data

We use your personal data to:

• Respond to your inquiries and provide requested services.
• Improve our website functionality and user experience.
• Analyze site usage via tools like Google Analytics or similar services.
• Customize communication and marketing materials (if you consent).

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – when you voluntarily submit your information or accept cookies.
• Legitimate interest – for business analytics and communication improvement.
• Contract performance – when providing services upon your request.

5. Cookies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through our Cookie Consent Banner.

6. Third-Party Services

We may use third-party tools such as Google Analytics, reCAPTCHA, HubSpot, or similar providers. These services may collect anonymized or pseudonymized data in accordance with their privacy policies.

We ensure such providers comply with relevant data protection regulations.

7. Data Sharing and Transfers

We do not sell or rent your data to third parties.

We may share your data with:

• Service providers who help us run our website (under confidentiality agreements).
• Legal authorities, if required by law.

Some of your data may be transferred outside the EU (e.g., to the US). We ensure adequate safeguards are in place, such as standard contractual clauses (SCCs).

8. Your Rights

Under GDPR (EU) and CCPA (California), you have the right to:

• Access your personal data
• Correct or delete your data
• Restrict or object to processing
• Withdraw your consent at any time
• Data portability
• File a complaint with a data protection authority
• To exercise your rights, contact us at info@incorainc.com.

9. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law. After that, data is securely deleted or anonymized.

10. Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.

11. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing data.

12. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Material changes may be communicated via email or a notice on the site.

13. Contact

If you have any questions or concerns about our privacy practices, contact:

Email: info@incorainc.com Website: https://incora.software