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DevOps as a Service

Your product ships faster when releases are boring. DevOps as a Service gives you the pipelines, cloud setup, and monitoring of a full DevOps team, with a clear on-call owner, for less than one senior hire.
info@incorainc.comG2GoodFirmsUpwork

What DevOps as a Service Covers

DevOps as a service covers your whole delivery path, from building pipelines and cloud infrastructure to running them in production with monitoring and on-call. Take one piece or hand over the lot. Most teams start with the audit, then hand over the parts that hurt most.

Why Teams Outgrow Their DevOps Setup

Nobody really plans their DevOps. It grows by accident until it starts to hurt. Four signs show up again and again, and we address each one when we take over.
challenge #1
One engineer holds all the infrastructure knowledge.
solution #1

When that person is on holiday or leaves, deployments stall, and nobody can safely touch the servers. We document the setup, put it in code, and spread the knowledge across a team, so delivery never depends on one desk.
challenge #2
Releases are manual, so nobody releases on Friday.
solution #2

Manual deploys are slow and risky, so changes pile up and Fridays go quiet. We automate the pipeline with tests and safe rollbacks, so shipping becomes a routine step you can take any day.
challenge #3
Nobody notices incidents until a client calls.
solution #3

Without real monitoring, the first sign of an outage is an angry customer. We add observability and AIOps solutions that spot problems early and page the right person, so you hear about issues before your users do.
challenge #4
Will AI just replace our DevOps team?
solution #4

AI speeds up DevOps work, but it does not run your platform on its own. We use AI DevOps tooling to automate toil and catch issues faster, while an engineer still owns the decisions, the incidents, and your infrastructure.

See what your delivery pipeline actually costs you — in deploy time, failed releases, and hours on call

Talk to us

Where DevOps as a Service Fits

DevOps as a service looks different at every stage. A startup needs its first pipeline, a scaling SaaS needs zero-downtime releases, and an enterprise needs one standard way to ship. Find the situation closest to yours and see what we take on.

First pipelines

We set up CI/CD so you can ship from day one, with the tests and rollbacks a bigger team would add.

Cloud foundation

A secure, cost-aware setup on AWS, Azure, or GCP that is ready to grow with the product.

Monitoring and alerts

Dashboards and alerts so problems reach you before they reach your customers.

On-call without a hire

A flexible DevOps outsourcing model that puts someone on call for you, without a full-time salary on the books.

DevOps and AIOps Tools We Use

We choose the stack to fit your cloud and team, and we most often reach for the tools below. For AIOps services, we lean on platforms that reduce alert noise and speed up root-cause analysis.
01

CI/CD and automation

GitHub Actions, GitLab CI, and Argo CD to build, test, and deploy on every change.
02

Infrastructure as code

Terraform and Ansible to define cloud infrastructure that is repeatable and easy to review.
03

Containers and orchestration

Docker and Kubernetes to run services reliably and scale them on demand.
04

Observability and AIOps

Prometheus, Grafana, and Datadog, with AI powered DevOps tooling that flags anomalies before they page a human.
05

Cloud platforms

AWS, Azure, and Google Cloud, set up with security, cost, and compliance in mind.

How We Take Over Your DevOps

We take over in stages, with no big-bang cutover. You keep shipping while we audit, plan, build, and then run.
Step 01

Infrastructure and Pipeline Audit

We review your cloud, pipelines, and on-call setup, and map the risks and quick wins. This DevOps consulting stage gives you a clear picture even if you go no further.

  • Cloud and cost review
  • Pipeline and release review
  • Risk and access check
  • Prioritized findings
Step 02

Roadmap, Ownership Boundary and Estimate

We agree what we own and what your team keeps, then hand you a roadmap, a timeline, and a fixed price. The boundary is explicit, so nothing falls through the cracks.

  • Ownership boundary
  • Roadmap and priorities
  • Timeline and price
  • Success metrics
Step 03

Build: Pipelines, IaC, Monitoring

We build the pipelines, define infrastructure as code, and set up monitoring and alerts. Solid DevOps automation here is what lets the day-to-day run itself later.

  • CI/CD pipelines
  • Infrastructure as code
  • Monitoring and alerts
  • Runbooks
Step 04

Run: On-Call, Optimization and FinOps

We run the platform with on-call ownership, keep improving reliability, and watch the cloud bill. You get steady uptime and a setup that gets cheaper and faster over time.

  • On-call ownership
  • Reliability and SLOs
  • Cost and FinOps
  • Continuous improvement

Testimonials

Clients stay with Incora because our engineers own outcomes and adapt to product changes on their own. Read what they say below, alongside the certifications behind our practice.
5.0
Based on 27 reviews
Clutch (Testimonials)
Leo Kudryavtsev

Leo Kudryavtsev

Founder & Principal Solution Architect, Softrange Technology
Fred Macedo

Fred Macedo

Head of Engineering, Arizto

Incora has been great at understanding our company and the work we want to do. They took the time to understand who we were and didn’t rush or make suggestions that didn’t make sense. They keep delivering what they promise and are very helpful and easy to work with — there haven't been any complications. I don't think there's anything they can improve on — they’re getting better and better over time. Just tell them what you want, and they'll try to work around your expectations.

Abdulrahman Aql

Abdulrahman Aql

PMO Manager at Tarmeez

Incora’s team is easy to communicate with and produces high-quality work. They’re also proactive and suggest good solutions for the product. It’s clear they want to make the product better and care about the quality of their work.

Khalid Alolayan

Khalid Alolayan

CEO at Shadda

Incora developed an iOS application for an on-demand delivery service company. The team built and designed the app to help the client achieve an improved user experience and add new features. Incora led a solid process, utilizing various platforms such as Github and Trello to maximize the workflow. The team was full of diverse and talented individuals. In the end, all the work was done in a timely manner.

FAQ About DevOps as a Service

What is DevOps as a Service?

DevOps as a Service is an outsourced model in which an external team builds and runs your CI/CD pipelines, cloud infrastructure, and monitoring, with a clear on-call owner. You get everything a full DevOps team does, without hiring, onboarding, or keeping one on staff.

It typically covers pipeline engineering, infrastructure as code, observability, on-call incident response, and cloud cost control, priced by the responsibility you hand over rather than by headcount. The service runs inside your existing cloud and next to your app teams, so it fits how you already work.

Because one team owns the whole path, you avoid the gaps that appear between separate build, ops, and monitoring vendors. Documented setups and shared knowledge keep it running even when one person leaves. Most teams start with an audit, hand over the most painful part first, then expand once they see it working.

Is AI replacing DevOps engineers?

No. AI automates the repetitive parts of DevOps, like triaging alerts, spotting anomalies, and drafting scripts, but it does not design systems, own incidents, or make judgment calls. It changes the job rather than removing it, and demand for skilled engineers keeps growing.

Our AI in DevOps work uses AI to cut alert noise and speed up root-cause analysis, so engineers spend less time firefighting and more time improving the platform.

Teams that treat AI DevOps as a force multiplier ship faster with fewer incidents. Engineers stay, make the calls, and the tools handle the busywork.

How much does DevOps as a Service cost compared to hiring in-house?

DevOps as a Service usually costs less than a senior in-house hire, because you pay for results rather than salary, benefits, recruiting, and ramp-up. A senior DevOps engineer in the US costs well over six figures all in, before you cover holidays or on-call gaps.

Pricing is tied to the responsibility you hand over, not headcount, so you start with a right-sized scope and scale as needed, with a clear number after a short audit. A startup might hand over a single pipeline, while a scaling SaaS hands over the whole platform. You get a clear number before any work starts, and it can flex month to month as your needs change.

The bigger saving is often reliability: fewer failed releases and shorter outages protect revenue, and one team removes the overhead of coordinating separate contractors.

Can you work with our existing AWS or Azure account and pipelines?

Yes. We work inside your existing AWS, Azure, or Google Cloud account and pipelines, so there is no forced rebuild or migration you didn't ask for. We learn your setup first, then improve it in place, one safe change at a time. We start with a short discovery of your accounts, pipelines, and access, part of our DevOps consulting services, before we change anything.

If your pipelines are solid, we take over and harden them; if they are messy, we clean them up in stages with no downtime, with scoped access and every change reviewed and logged.

We can also run a hybrid model, where your team keeps some ownership, and we cover the rest. If you ever bring DevOps back in-house, you leave with clean documentation and no lock-in to us.

What is the difference between DevOps as a Service and managed IT services?

It handles your software delivery: pipelines, cloud infrastructure, releases, and the monitoring around them, while managed IT services cover general IT like devices, networks, and a helpdesk.

The two rarely overlap, and many companies use both. If you already have a managed IT provider, we handle software delivery while they manage endpoints and networks.

Put simply, this service keeps your product shipping and running, while managed IT keeps your staff and office online. Clear ownership on each side prevents overlap.

How do you handle on-call and incident response?

We provide named on-call ownership with agreed response times, so a real person is accountable when something breaks. Alerts route to the on-call engineer, who follows a runbook to contain and fix the issue, then reports back to your team. Our AI in DevOps tooling triages and prioritizes those alerts, so the ones that matter surface first.

After any major incident, we run a blameless postmortem and turn lessons into monitoring or a permanent fix, so the same problem doesn't page you twice. Coverage runs from business hours to full 24/7, so your own engineers stop carrying the pager alone.

You get clear response targets in writing and full visibility through dashboards and incident reports. Your team can hand off the pager entirely or share it with us.

How do you keep our cloud costs under control?

We treat cost as part of the platform, using FinOps practices to right-size resources, cut waste, and set budgets and alerts. Most teams see a real drop in their cloud bill within the first few months.

We tag spend by team and service so you can see where the money goes, forecast it, and use autoscaling, spot instances, and reserved capacity where they fit. You keep full ownership of the account and budget, and we agree on every optimization before it ships.

We report savings every month, so the impact is visible. Typical wins come from switching off idle resources, right-sizing over-provisioned services, and reserving capacity where usage is steady.

Get in touch

Let's discover which technologies will make your idea great.

🌐
Anastasiia Pryshliak
Anastasiia Pryshliak
Senior Partnerships Manager

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