Supply Chain
April 04, 2025 • 81 Views • 19 min read
Tetiana Stoyko
CTO & Co-Founder
AI warehouse automation is among the most popular supply chain and logistics trends. Artificial intelligence offers many advantages, powerful features, and services that can bring significant value to your business.
Nevertheless, to use the full potential of AI in warehouse management, it is worth learning more about artificial intelligence technology in general and its use cases in a specific field or industry. Otherwise, you can take many unnecessary steps and spend without achieving the expected results.
So, what is the modern role of AI in warehouse management, how can it be used properly, what tasks can it help automate, and what are the key steps to successfully integrating artificial intelligence in WMS? Let’s explore the topic gradually.
First of all, we have to define the potential role of AI in warehouse management and supply chains.
Long story short, modern artificial intelligence models are highly flexible and can be adjusted to meet any demands through personalized training. For instance, you can use AI automation services to boost your user experience and provide 24/7 customer support. At the same time, you can use the same models for advanced data analytics and making predictions.
However, despite the multipurpose nature of such solutions, you will still have to maintain model training and adjustments first. Frankly, you can simply integrate some popular NLP model like ChatGPT or its alternatives and start processing requests immediately. Yet, the efficiency and accuracy of the responses will be poor.
When working with AI-driven solutions, you must cover two important factors:
Fortunately, both aspects can be easily addressed with custom software development services from a reliable technological partner familiar with AI technologies and the industry you are interested in.
To cut a long story short, despite the limitless variation of potential use cases for AI in logistics and supply chain industries, we can highlight the core AI integration purposes for warehouse management:
Simply put, AI warehouse automation is a multitasking approach capable of covering and streamlining many different actions at once, helping to achieve higher warehouse efficiency and cutting time with resources needed to perform the same tasks manually.
For a better illustration, let’s consider real-life examples of how AI-powered technologies transform warehouse management and provide advanced automation options today.
As mentioned above, there are a few key roles for AI in warehouse automation. These are primarily related to data processing and streamlining operations performed manually. Nevertheless, AI-driven warehousing suggests almost impossible options without artificial intelligence, like predictive analytics.
The shortlist of most popular AI use cases in warehouse management that already have at least a few successful real-life examples includes:
Artificial intelligence is a data-dependent solution that requires data inputs for successful operations. You can significantly improve the overall inventory administration and monitoring procedures by linking it with your inventory management system.
To rephrase, AI-based inventory management is an excellent way to boost the system's transparency and pinpoint core trends or correlations. Pattern-seeking is one of AI solutions' core and most powerful features, which can be used for advanced and more accurate management.
Therefore, if you integrate an AI for inventory administration, you can streamline updating and tracking the available items, analyze the trends, and improve your decision-making based on gathered analysis results.
Besides, many read-made and pre-trained AI models can suggest ways to optimize inventory-related operations and protocols for better efficiency. Don’t forget about AI models' data analysis capabilities. They can become a handy and powerful tool for improving and upscaling your internal business processes if used properly.
Warehouse voice picking is not a new technology that has existed since the 1990s. However, modern AI technologies suggest more efficient and accurate ways to use it. Basically, it is a combination of hardware and software that allows warehouse employees to make system updates and interactions using a microphone and voice commands.
Previously, it was operated thanks to particular voice orders and operated similarly to Siri. Still, the number of commands was limited and required performing according to a predesigned pattern.
Modern AI models, on the other hand, suggest ways to make such systems more flexible thanks to natural language processing capabilities. NLP models can distinguish human language as it is.
So, with some coding and adjusting, as well as integration of voice-to-text solutions, logistics businesses can significantly improve the accuracy of voice commands and simplify the usage of such technologies for employees.
The NLP-based warehouse voice-picking feature intuitively understands more general or un-protocolled commands.
Apart from improved interfaces and various systems like inventory management, AI integration suggests ways to streamline different processes.
One of the most apparent and robust automation solutions is the possibility to upscale real-time inventory tracking and updating. At the moment, most traditional WMS operations related to inventory management are manual, suggesting employee engagement at some inventory management stages.
There are ways to create streamlined real-time inventory tracking without involving AI and using pure coding instead. However, using AI for such operations suggests implementing other valuable tools and features for real-time monitoring and inventory management.
Lastly, logistics businesses can and should use virtual assistants for predictive analytics.
As mentioned before, AI has great potential for handling, processing, and analyzing large amounts of data. Combined with the pattern-seeking service, AI becomes a real deal-breaker for many businesses, suggesting ways to reduce expenses and optimize inventory operations.
For instance, based on historical information accessed, artificial intelligence can make predictions and assumptions about the demand for certain goods, suggest the optimal supply amount, and help avoid spending on storing low-demand goods.
So, companies can instead prioritize more popular products or even predict trends and demands for certain products, gaining a substantial competitive advantage over rivals.
Additionally, the company can use an AI's analytical capabilities for other purposes. However, this will most likely require extra AI training and testing.
Still, existing use cases of AI in warehouse automation can’t be considered an actual argument for integrating it into your system. So, let’s instead shift a little and talk about more practical aspects of using such solutions in warehouse management and highlight some core benefits of such software.
To sum up, judging on the real-life examples of AI in warehouse management systems and their examination, we can define four core benefits of adopting artificial intelligence in supply chain business:
The most apparent yet significant advantage of AI-powered systems is optimized inventory management.
In fact, inventory management and efficiency are the core reasons for developing WMS solutions. Thus, there is no point in avoiding the possibility of scaling and optimizing such services even more. Besides, considering the advanced process automation options offered by artificial intelligence, AI integrations should be a must-have feature for any modern WMS.
Long story short, AI solutions suggest multiple advantages to inventory tracking and management that can ensure inventory efficiency and help save costs in the long run, providing businesses with some automation options.
Another crucial benefit of using AI for supply chain businesses is the possibility of using the same trained model for other management purposes. To be more precise, it can improve equipment maintenance and optimization.
Driven by the same algorithms, virtual assistants can improve warehouse management and efficiency in addition to products and goods.
For instance, you can use such software to track the status and workload of warehouse equipment such as forklifts, elevators, trucks, and other vehicles and instruments used daily to ensure internal operations such as transportation, storage, etc.
Supply chain companies can benefit the most from a single AI integration and training by applying it to various processes and operations requiring control and maintenance. Adjusting inventory management AI for equipment maintenance won't require much extra effort because the overall operation logic and tasks are almost identical in both cases.
Suppose you want to take a step further. In that case, you can also choose custom supply chain software development services, including management AI implementation and adjusting and training the AI-driven system for advanced quality control and error reduction.
As we mentioned before, artificial intelligence software produces excellent results in data analysis. This feature can enhance your business operations even further.
For instance, with a proper approach and access to related data, your business can get an excellent tool for urgent notifications and reporting based on the efficiency of chosen processes.
Unfortunately, inventory management and equipment maintenance assistants can’t be trusted with such tasks. In other words, to use AI for reporting and quality control, you must train a model again according to new specifics and functions.
Frankly, you can use the same AI model for all tasks. However, its performance, efficiency, accuracy, and security will suffer a lot and probably won’t deliver the expected results. Thus, to truly benefit from AI integrations, be ready to spend time and resources on training models for different standalone tasks.
Besides, many pre-trained models exist, some of which might be more suitable for some tasks than other AI solutions. Therefore, don’t forget to do research before integrating software.
Finally, AI is a great way to streamline customer-related operations like customer support or order fulfillment.
Customer support services can be streamlined with a straightforward AI-powered chatbot integration that covers basic communication like answering FAQs. Such integration is a fast, simple, and efficient way to streamline casual manual tasks, allowing specialists to work with more complex or urgent requests instead.
The same is true for order processing, which consists of a few physically performed stages accompanied by online status updates for better supply chain tracking and oversight. So, employees must spend time packing and entering the related information into the system.
AI integration, on the other hand, can cover status checkups and updates, allowing warehouse employees to prioritize the physical packaging.
So, how to successful implement an AI in warehouse management? Frankly, ensuring successful AI integration suggests the same standard procedures common for almost any software project:
First, you must assess your ongoing warehouse operations, define core issues, and consider your automation expectations. Each success story starts with detailed planning, assessment, and preparation.
Starting software development or any scalable operation without knowing your needs and expectations is precarious and inefficient. Clarifying your needs and expectations and estimating their probability is key to making a correct, informed choice.
It helps you choose the best and most suited solutions and avoid unnecessary risks or actions, saving time and effort.
When you know what you are after, you can proceed to the next step and choose the most suitable software solutions that meet your requirements.
To be honest, your choices might be doubted and changed in the later stages. However, setting up a vector for further discussions and preparations is still essential, and choosing tech stack or any other development technologies can significantly help define a software team's future playground.
Besides, if the software project suggests working with existing systems and a lot of potential coding, defining your preferred tech stack can help the development team to understand the specifics better and adapt to the conditions when offering alternative solutions.
Moreover, it is possible that during your tech stack explorations, you might find a proper SaaS or ready-made software that completely covers your requirements, making software development or integration unnecessary.
Either way, we recommend finding and contacting a reliable supply chain software development company whether you found a ready-made software or decided to maintain a custom project.
Therefore, you can discuss your assumptions and find new options when talking about SaaS and ready-made software.
Alternatively, you can choose to maintain a custom software project. By assigning this project to more experienced software development teams that are familiar with your industry and new-age technologies like AI, you can significantly reduce expenses and achieve a high-quality software product.
Love it!
1
Valuable
1
Exciting
1
Unsatisfied
1
Let us address your doubts and clarify key points from the article for better understanding.
AI improves warehouse efficiency by optimizing inventory management, automating sorting and packing, enhancing demand forecasting, reducing errors, and streamlining logistics. It enables faster decision-making, improves order accuracy, and minimizes downtime through predictive maintenance.
AI warehouse automation can be expensive to implement initially due to costs for robots, software, and system integration. However, it often leads to long-term savings by reducing labor costs, minimizing errors, and improving efficiency, making it a worthwhile investment for many businesses.
Yes, AI warehouse automation can integrate with existing systems using APIs, IoT devices, and cloud platforms. Many AI solutions are designed to work with current warehouse management systems (WMS) and enterprise resource planning (ERP) software, enabling seamless automation without requiring a complete system overhaul.
you may also like
Delivery & Shipping
AI in Food Delivery Apps: Automated Recommendations
Dev Tools
Benefits of Developing Conversational AI for Customer Services
Let’s talk!
This site uses cookies to improve your user experience.Read our Privacy Policy
Accept
Share this article