We optimized a construction company's ERP system by restructuring its architecture and enhanced its efficiency by integrating an AI module to streamline different operations.
Our client needed software updates for their real estate ERP system. The system's obsolescence, some code mistakes, and a lack of innovation integration caused it to underperform.
Thus, our team started a software optimization project to improve operational efficiency, project management, legal compliance, data accessibility, and seamless user experience. We also implemented an AI module to streamline a few services.
Regarding our cooperation with the client, we inspected the ERP code structure, looking for potential improvements and optimization, as well as implemented some new features.
For instance, we integrated a ChatGPT-driven AI module to automate team performance, customer support, and sales operations. We also embodied some more modern and advanced documentation management tools.
Legacy ERP architecture with poor system performance
using microservices and modular design to improve scalability and performance.
Inconsistent quality reporting across projects
that evaluate and normalize site reports for better benchmarking.
Expensive and slow customer support services
to streamline customer support services and cover basic communication, allowing prioritization of complex and urgent requests.
Thanks to our cooperation, Riel achieved:
Improved Process Efficiency
Reduction in Operational Costs
Lower IT Maintenance Costs
The new dashboard offers a robust and user-friendly interface, allowing employees to navigate various projects, properties, and documents easily. With advanced filtering and search options, users can quickly sort through large volumes of data, narrowing results based on specific criteria like property characteristics, project status, and legal documentation. This streamlined access to information ensures faster decision-making and improved operational efficiency, giving teams more control over day-to-day management activities.
The system incorporates powerful project tracking tools that provide real-time visibility into all ongoing client projects. Employees can monitor the status of each project, ensuring they are meeting the planned deadlines. A comprehensive database allows teams to track relevant properties, manage premises listings, and view all project-related interactions. This feature also integrates seamlessly with the financial and operational aspects, offering full transparency and accountability for every client’s journey from project initiation to completion.
One of the system's standout features is its ease of handling legal document management. This module simplifies creating, reviewing, and approving legal documents, offering various access levels for employees depending on their roles. Legal compliance becomes much more manageable as the system tracks necessary approvals, flags missing documents, and ensures everything is in order before moving forward with construction or sales processes. This digital transformation reduces manual errors and ensures that each step complies with regulatory standards.
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