Under NDA
CleanUp
CleanUp is an accommodation management system that ensures the highest hospitality standards, empowers operational awareness, and provides detailed reports to employees.
Location
Industry
Services
Technologies
Project Overview
Project Goals
The main idea behind CleanUp is to provide deskless personnel in different hospitality areas, such as housekeeping, guest services, maintenance, and security.
Thanks to the platform's mobile version, employees can easily find urgent or vacant assignments and proceed to their completion. As a result, employees don’t have to spend time looking for new tasks. Besides, the platform provides staff management with detailed information about their performance, current status, etc.
Scope of Work
CleanUp creation assumed software development from scratch. So, our dedicated development team was engaged in each software project phase.
During the project, the Incora software team was responsible for developing web and mobile versions of the platform, with different functionality and user types: administrators and employees. To ensure higher software quality, we also engaged a QA specialist responsible for software testing and improvement.
Challenges & Solutions
Inefficient communication between departments
that assigns and tracks requests across teams.
Struggle with reporting daily operational issues
that allows staff to log issues and incidents.
Difficulty in monitoring staff performance and efficiency
to track efficiency, response times, and guest feedback.
Solutions & Features
Tasks Management
Taskboard lets administrators monitor issues, whether general or specifically related to housekeeping. Users can easily transfer cards within the board, depending on their statuses. Cards may also consist of a detailed description and photo, and be assigned to a specific employee. Additionally, staff can fill the cards with updated information from their phone apps.
Mobile Version for Employees
A separate app keeps staff hands free. The interface is clear and intuitive. Employees can check up on pending tasks, take photos to report finished work, and communicate with each other. Multiple push notifications are available so they can interact on time. A tracker keeps track of their hourly work. All the possible communication between staff and the tools needed for work are in one app.
Reports
A dashboard with reports gathers all the data by time frames and responsible employees. Admins can sort it and generate analyses of their work efficiency, working time, and general workload. Tables and charts are generated from the mobile app data, staff trackers, and tasks they were previously assigned.
INSIDE THE PROJECT
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