Burgerizzr
Burgerizzr is an online food ordering and delivery platform based in Saudi Arabia.
Location
Industry
Services
Project Overview
Project Goals
Burgerizzr has grown from one restaurant to a complete restaurant chain with its own delivery services. They are taking 1st place in the delivery services market in Saudi Arabia.
The Burgerizzr platform was developed to simplify food ordering, offering several options for customers. First of all, making orders doesn’t require calling operators. Clients can pick up their order themselves or request delivery, which can be tracked in the app. Besides, app owners decided to scale by offering external APIs to other businesses, so users can choose delivery from different locations.
Scope of Work
The client provided us with detailed requirements and a desired design. Still, our team managed to impact some final decisions by suggesting more suitable tech solutions.
Our developers were responsible for the entire software development cycle and its deployment. In addition to covering front-end and back-end software development, we were responsible for planning the project’s architecture, defining the database structure, and deploying the final software product.
Challenges & Solutions
Onboarding Local Restaurants
and technical support for restaurants, willing to join the delivery network.
Ensuring Fast Deliveries in Different Areas
and heatmaps to optimize delivery zones.
Ensuring the Highest User Experience
and best customer satisfaction practices to prevent negative experiences in the app.
Solutions & Features
Different Types Of Users
There are four user types on this platform: admins, supervisors, customers, and guests. Admin can manage all data on food available for delivery (visible to customers), block customers, assign discount coupons, grant supervisors rights, manage the time to cancel orders, and minimize delivery time. Supervisors have access to the same functionality as admins, but with limited rights that admins set. Customers can place an order for delivery, pick it up later, schedule a time for processing, and view food from all the restaurants available in the app. Guests can register and view food data.
User-Friendly Interface
One of the main benefits of the platform is an easy-to-use interface. Burgerizzr was created to simplify food ordering. The admin dashboard includes only the most critical sections, making it easy to find all the necessary info about categories, products, and modifiers. Also, the system simplifies the payment process by using the convenient Payfort API. It is connected to your credit card, so you don’t need to leave the website to pay for the service.
Status and Statistics
You can quickly check the status of each order and track payment history. The platform gives you a clear picture of how many orders are completed, cancelled, or in progress. Also, you can see the number of products per order. Google Analytics was implemented to track the customers' activities for admin users. The activities are: the number of sessions and the number of customers from a specific area.
INSIDE THE PROJECT
Our Work Speaks for Itself —
But Our Client Says Even More
Incora’s team is easy to communicate with and produces high-quality work.
They’re also proactive and suggest good solutions for the product. It’s clear they want to make the product better and care about the quality of their work.
Abdulrahman Aql
PMO Manager at TarmeezGet in touch!
Let's discover how we can help you reach your goals.
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